Services

There is nothing more fulfilling than building or rebuilding services to better meet the needs of the service users and the organisation delivering them. Using best practice change and redesign methodologies, Carol will work with you to develop and design services that are specifically tailored to address the identified health needs.

With her background in care at the end of life, Carol understands that the journey is as important as the destination.  Managing change in any context can be difficult and it is crucial to bring teams and key stakeholders on the journey with you. Carol takes a collaborative approach to her service development and redesign work, ensuring engagement at all relevant levels to get the best outcome for the organisation.

Carol has successfully developed and delivered numerous projects from department (building) redevelopments through to multi-centre research projects. Regardless of the size or scope of the project, using tried and tested project management methodologies enables Carol to consistently deliver project outcomes on time and within budget. Working independently, or alongside your team, Carol will help you to achieve your desired project outcomes.

Carol is passionate about helping not for profit and small health service organisations develop a strategic plan which is realistic, consistent with the organisation’s values; and addresses the unique challenges and opportunities of the communities the organisation serves. Carol has no set formula to her strategic planning work, rather she takes an individual approach, based on the specific needs of the organisation. Some organisations require the facilitation of a single strategic planning meeting, whist others seek broad engagement with stakeholders, community and experts to inform their strategic planning process. Regardless of the organisation’s requirement’s, Carol would love to help.

A key theme throughout all of Carol Hope Consulting’s work is ‘engagement’. Carol understands it is all about people, hearing their stories and engaging with their views. Competent and skilled stakeholder engagement can lead to many positive opportunities, including (but not limited to) developing partnerships, revenue raising through philanthropic fundraising and raising brand awareness. Carol will work with you to identify your key stakeholders, develop and execute an appropriate engagement plan that meets the needs of your business.